For the most current policy terms, contact M E Vitality support before using the service.
Nature of telehealth
Telehealth uses electronic communication to support healthcare when the patient and provider are in different locations.
Potential benefits and limitations
Telehealth can improve convenience and access, but it may not be appropriate for every concern. A provider may recommend laboratory testing or in person care.
Privacy and technology
Use a private location and a secure device when possible. Technology failures, interruptions and privacy risks can occur with electronic communication.
Patient responsibilities
Provide complete and accurate information, ask questions and follow provider instructions. Seek emergency care through local emergency services when needed.
Consent and withdrawal
Participation in telehealth is voluntary. You may ask questions or withdraw consent, although doing so may affect the ability to continue online care.